Contact Customer Service

If you need to contact our Customer Services office please submit your enquiry using the appropriate link below. You can contact us online for general tenancy related matters and to report maintenance issues. We aim to respond within 3 working days for all non-urgent queries. Normal office hours are Monday-Friday 9am to 5.30pm and Saturday 9am to 4pm.

4.9+/5 from 348 reviews

We offer an online reporting system for property maintenance issues and repairs

Report a Maintenance Issue

For non maintenance related enquiries, choose from the menu below

Tenancy Renewal Enquiries

Landlord Enquiries

Make a Payment Online

Find out how much your home is worth

Use our online tool to obtain an instant valuation, whether you are considering selling, letting, or just interested in how much your property is worth.

Purchased a property through Choices, Croydon. Very pleased with the service - Nicola helped through the entire process with constant communication with the seller, their solicitor and myself which was very helpful. Very friendly and professional. Highly recommended.